If after contacting your local post office service (CANADAPOST), you still need assistance regarding locating your order feel free to contact us at  and one of ourcustomerservice@grapearl.comrepresentatives will be happy to assist you. For orders: please contact Canada post at 416-979-3033 (1-866-607-6301 Outside of Canada) with your tracking number and they will be able to help you
Contact us at customerservice@grapearl.com within 24 hours to cancel your order.
Please contact customerservice@grapearl.com stating your order number along with your concerns and photos.
if you need your order by a certain day, you need to contact us before ordering to make sure its possible to get the item in time
If you can’t log in to your account, you probably didn’t create one yet, email us at customerservice@grapearl.com and we will be glad to help you.
